Money-back, if it
didn't fit.
If a document doesn't match its preview, you get your money back. Real humans review every request — usually within a few hours.
✅ Document mismatch
The document is significantly different from its description or preview.
✅ Corrupted file
The file is corrupted, cannot be opened, or is empty.
✅ Double charge
You were charged twice for the same document.
✅ Technical failure
Technical issues prevented you from downloading your document.
How to Request a Refund
Contact us within 48 hours of your purchase via our contact page with your order reference number, document title, reason for refund, and any screenshots.
Refund Processing Time
Once approved, refunds are processed within 5–7 business days back to your original payment method.
Digital Products Policy
All documents on Studyrift are digital products. Once downloaded or accessed, refunds are only issued if one of the conditions above applies.
Seller Payouts
If a refund is issued for a document you sold, the corresponding amount will be deducted from your seller earnings. Ensure your documents accurately match their descriptions.