If a document doesn't match its preview, you get your money back. Real humans review every request — usually within a few hours.
The document is significantly different from its description or preview.
The file is corrupted, cannot be opened, or is empty.
You were charged twice for the same document.
Technical issues prevented you from downloading your document.
Contact us within 48 hours of your purchase at support@studyrift.com with your order reference number, document title, reason for refund, and any screenshots.
Once approved, refunds are processed within 5–7 business days back to your original payment method.
All documents on Studyrift are digital products. Once downloaded or accessed, refunds are only issued if one of the conditions above applies.
If a refund is issued for a document you sold, the corresponding amount will be deducted from your seller earnings. Ensure your documents accurately match their descriptions.